1

Digital Nature of Services

Clinexus provides non-tangible digital services. Refunds are exceptions, not entitlements.

2

Refund Eligibility

Refunds may be considered solely for:

  • Erroneous or duplicate charges
  • Proven technical failure preventing access
Requests must be submitted within 7 calendar days of the charge.
3

Non-Refundable Items

The following are strictly non-refundable:

  • Used subscriptions
  • Digital downloads
  • Mentorship sessions once scheduled or delivered
  • Events after commencement
4

Cancellation & Renewal

Users may cancel subscriptions prior to the next renewal date. No prorated refunds apply for the remaining period of an active subscription cycle.

5

Discretion & Finality

Clinexus retains sole discretion over refund approvals. All decisions are final and binding.