Cookie Policy
How Clinexus uses cookies and tracking technologies to keep the Platform secure, functional, and improving.
This Cookie Policy explains how Clinexus Healthcare Edutech Private Limited ("Clinexus", "we", "us", "our") uses cookies and similar tracking technologies on the Clinexus website, applications, and related digital services (collectively, the "Platform").
By continuing to use the Platform, you acknowledge that cookies may be used as described in this Policy.
Cookies are small text files stored on your device (computer, tablet, or mobile device) when you visit a website.
Cookies help websites:
- recognize users
- maintain session security
- remember preferences
- analyze usage patterns
- improve functionality
Cookies do not typically contain information that directly identifies an individual, but they may be linked to personal data where necessary for account-based services.
These cookies are required for:
These cookies:
These cookies help us:
Analytics cookies may collect aggregated and anonymized usage information.
Security-related cookies help detect:
These cookies are critical for maintaining platform integrity.
- secure login and authentication
- account session management
- fraud prevention and security
- platform stability
- remember user preferences
- maintain session settings
- support improved user experience
- understand how users interact with the Platform
- measure traffic and usage trends
- improve performance and content quality
- unauthorized access attempts
- suspicious activity
- system misuse
When using AI-powered features:
- session identifiers may be stored to ensure secure processing
- interaction logs may be temporarily retained for system functionality and improvement
- users must not input patient-identifiable information into AI systems
Clinexus may use trusted third-party service providers for:
- payment processing
- cloud hosting
- analytics services
- communication tools
These providers may place cookies in accordance with their own privacy policies.
Clinexus does not control third-party cookie practices and encourages users to review third-party policies.
Cookies are used for legitimate purposes including:
- authentication and security
- delivering requested services
- improving user experience
- analytics and system optimization
- compliance with legal obligations
Users may manage or disable cookies through browser settings.
Please note:
- disabling essential cookies may impair platform functionality
- disabling authentication cookies may prevent account access
- certain services may not operate properly without required cookies
For detailed instructions, users should consult their browser's help section.
Cookie retention periods vary based on purpose:
- Session cookies — expire when the browser is closed
- Persistent cookies — remain for a defined period to support functionality and security
- Analytics cookies — retained for reasonable operational periods
Where cookies are linked to personal data, retention aligns with our Privacy Policy.
Cookie processing is based on:
- user consent where applicable
- legitimate use for essential platform operations
- contractual necessity for service delivery
- compliance with legal obligations
Clinexus operates as an intermediary under the Information Technology Act, 2000.
Cookies are deployed as part of reasonable security and due diligence measures to protect platform integrity.
Clinexus implements reasonable safeguards to protect information collected via cookies.
However, users acknowledge that:
- no internet-based system is entirely secure
- disabling necessary cookies may affect service functionality
Nothing in this Policy limits liabilities that cannot be excluded under applicable law.
Clinexus may update this Cookie Policy periodically.
Updated versions will be published on the Platform with a revised "Last Updated" date.
Continued use of the Platform constitutes acceptance of updates.
For any cookie-related queries or concerns, please contact us:
Contact Us
Clinexus Healthcare Edutech Private Limited